At Cadee Mirror, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return, the product must:

• Be unused, undamaged, and in its original condition.
  
• Be returned in its original packaging.
  
• Include all original accessories and documentation (if applicable).
  
• Be accompanied by a valid proof of purchase or order confirmation.
  

Non-Returnable Items

The following items are not eligible for return or refund:

• Custom or made-to-order mirrors.
  
• Products damaged due to misuse, improper installation, or mishandling.
  
• Items returned without their original packaging.
  
• Products showing signs of use or damage caused after delivery.
  
• Clearance or final sale items (if applicable).
  

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number.
  
• Clear photos of the product.
  
• Photos of the packaging.
  
• A brief description of the issue.
  

After verification, we will arrange a replacement or issue a full refund, depending on the situation.

Return Process

To request a return:

1. Contact our customer support team with your order details.
   
2. Wait for approval and return instructions.
   
3. Securely pack the product and send it to the return address provided by our support team.
   
4. Once we receive and inspect the returned item, we will notify you of the outcome.
   

Please do not return any item without prior approval, as it may delay the processing of your request.

Refund Policy

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved:

• Refunds will be issued to your original payment method.
  
• Refunds are processed within 5–10 business days after approval.
  
• The time taken for the refund to reflect in your account depends on your bank or payment provider.
  

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• A damaged product.
  
• An incorrect item received.
  
• A manufacturing defect.
  

If the return is approved for any of the above reasons, Cadee Mirror will bear the return shipping charges.

Order Cancellation

Orders may be cancelled only before they are dispatched.

Once an order has been shipped, it cannot be cancelled. However, you may request a return after delivery if your order meets the return eligibility requirements.

Exchanges

Exchanges are available only for products that are damaged, defective, or incorrectly delivered, subject to stock availability.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us through our Contact Us page. Our customer support team will be happy to assist you.